Hospitality marketing playbook: Boost bookings and build loyalty

Helping you to make sense of the changing market conditions and take advantage of opportunities to stay visible, drive repeat bookings and grow revenue.

Right now, it is a tough economic climate for restaurants, pubs and cafés in England. Costs have gone up, with increases to National Insurance Contributions, minimum wage, food costs, but your customers also have less disposable income to spend on going out with cost of living remaining high. This is putting a greater focus on going out for special occasions, changing customer expectations.

These challenges reinforce the need for a strong brand, building brand awareness and focusing on building relationships with customers in hope of loyalty. This guide is full of actionable strategies tailored to independent restaurants, cafés and pubs without the jargon and fluff.

Download you free version today and explore:

  • Local visibility and AI-driven discovery. Full of tips for optimising your Google Business Profile and insight into AI Overviews.

  • Brand collaborations and influencers. Explore what questions to ask when considering working with an influencer and the latest influencer guidelines.

  • Platforms are prioritising recent reviews. Explore what new legislation means for gathering reviews and gather ideas for how to drive more reviews for your restaurant.

Download the Hospitality Marketing Playbook

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