Our services

We offer a range of services at Marketing Moments Agency, from practical day-to-day support to strategic advice we have you covered. We have developed our services in a way that you can support you with a specific channel or help you with developing a marketing strategy for your business. We want to be able to offer you the flexibility you need and therefore can provide support for one-off projects or a retainer for regular marketing support.

Supporting you with the day-to-day of marketing

  • Organic social media

    We have extensive experience of creating social media content for a variety of channels and formats. Putting your customers at the heart of your social media community we can help you with content ideation and execution.

  • Social media advertising

    We have extensive experience of setting up, optimising and report on social media advertising. Including, but not limited to Facebook (Meta), Instagram and LinkedIn.

  • Website maintenance

    We can support you with regular updates on your website, uploading new content, tracking and reporting.

  • Creating website content

    We are on hand to help create content for your website. We have significant experience of writing SEO friendly copy and can help with content for your blog, static content or keyword research to inform your content plan.

  • Search engine optimisation (SEO)

    We can undertake an SEO audit for your website, create an action plan and support you with making improvements to your website.

  • Supporting ecommerce websites

    We have significant experience of managing ecommerce website and can be on hand to support with development, optimisation and day-to-day management. We have a lot of experience of focusing on conversion rate optimisation (CRO) and would love to help your brand to make more of every opportunity.

  • Google PPC and display advertising

    We can help you plan, execute and optimise your Google PPC and display advertising. We will provide regular reports outlining the performance of your campaigns.

  • Email marketing

    From creating your email marketing strategy to delivering email campaigns that cut through the noise we’ve got you covered. We can also help you with audience segmentation and set up of your email marketing systems.

  • Staff, parent or service user communications

    We know how difficult it can be to prioritise consistent communications for staff, parent and service users. We can help you to map out the touchpoints, develop and deliver internal and service user communications.

  • Her data insights and advice around LinkedIn and Facebook advertising were game changing for us and her considered approach to supporting our partners hugely appreciated and valued.

    Petra B

  • Natasha made a bold impact on our Marketing & Communications team, finessing project management processes and boosting team morale

    Rebecca B

  • Natasha is the reason I discovered my passion and talent in marketing.

    Diba A

  • Natasha is a very focused and skilled professional, we worked together in a eCommerce project, and she was one of the most helpful persons in the project, advising and steering in the right directions. Highly recommended.

    Luiz D

Helping you to understand your customers and market

  • Customer personas

    We can help you make sense of your customer data and bring these to live by co-creating a suite of personas for your organisation. We believe that persona development should be a collaborative approach and would run workshops with your teams to really get the depth of understanding on their challenges and behaviours.

  • Customer journey mapping

    We have extensive experience of creating customer journeys that drive improvement to conversion rate and customer experience. We will run a series of workshops to help you to document your customer journey as is, identify your moments of truth (or focus) and develop what you would like your customer journey to look like moving forward.

  • Competitor audits

    We can help you to understand who your key competitors are, what they offer and how to differentiate yourself.

  • Natasha is a fountain of knowledge — her strategic acumen and depth of experience across the entire marketing mix are truly inspiring.

    Jake Y

  • I have worked with Natasha for a while now across multi-platform campaigns, marketing and media activities and she is approachable, solutions-focussed and very good at what she does!

    Lila D

  • Working with Natasha to develop strategy, innovative routes to market for new product and to support existing programmes as Organisation Development lead at the Kings Fund has been a pleasure and hugely valuable.

    Toby L

Helping you to take a strategic marketing approach

  • Developing a marketing strategy

    We can run a series of workshops with you and your team to help you to gain a better understanding of your current situation, what you want to achieve and how you are going to get there. Using design thinking principles. With the output being a marketing strategy that you can turn into action.

  • Creating and implementing marketing plans

    We believe that the great marketing moments come from having a strong plan that is adaptable for the changing world around us. We will work with you to develop marketing plans that work for you!

  • Content marketing strategy

    At Marketing Moments Agency, we have extensive experience of creating content marketing strategies to increase organic reach across a range of channels, but to also increase brand engagement. We can help you to create a strong content marketing strategy and editorial calendar for your business.

  • Product development

    We love to help organisations to design new products or refresh existing products to ensure they meet customer needs. We can help you to design, develop and test new products. Providing insight and data to strengthen the products.

Get in touch