Website support services
Practical, flexible website support for small businesses and charities
Your website should be working for you — attracting the right people, supporting your goals, and evolving as your organisation grows. But keeping it updated, search friendly, and aligned with your wider marketing activity can feel overwhelming when you’re already spinning a dozen plates.
Marketing Moments offers ongoing, insight led website support designed for small businesses and charities who want a reliable partner to keep their digital presence performing at its best. Whether you need monthly maintenance, content updates, SEO improvements, ecommerce support, or a full content refresh, you’ll get practical delivery backed by strategic thinking.
Why ongoing website support matters
Your website is often the first-place people go to understand who you are and what you offer. When it’s slow, outdated, unclear, or poorly optimised, it quietly erodes trust and reduces conversions.
With consistent support, you can:
Keep your content fresh, accurate, and aligned with your messaging
Improve search visibility with ongoing SEO optimisation
Maintain a smooth, secure, user‑friendly experience
Ensure your site evolves with your services, campaigns, and audience needs
Free up your time to focus on running your organisation
This isn’t just maintenance. It’s continuous improvement.
Our website support packages
We are happy to work up a bespoke package that works for you but below are some examples of the types of packages we offer other clients. We keep our pricing simple charging an hourly/day rate for our work.
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A steady, reliable partner for monthly updates and essential optimisation
Best for: organisations with a small website that need light but consistent support.
What’s included:
Monthly content updates (blogs, service pages, images, announcements)
Light SEO optimisation (metadata, alt text, internal linking, keyword alignment)
Performance monitoring and fixes (speed, broken links, accessibility basics)
Up to 5 hours of support per month
Monthly insights summary with recommended improvements
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For organisations that need deeper optimisation, ecommerce support, or more hands-on improvements
Best for: growing organisations, ecommerce sites, or those with regular content and campaign activity.
What’s included:
Everything in the standard package, plus:Up to 10 hours of support per month
Ecommerce support (product uploads, category optimisation, UX improvements)
Quarterly SEO improvements (keyword research, content recommendations, on‑page optimisation)
Conversion and user‑journey improvements
Landing page updates for campaigns or new services
Priority turnaround times
Quarterly performance and SEO insights report
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A one‑off project to elevate clarity, structure, and search performance
Best for: organisations whose website feels outdated, unclear, or misaligned with their current offer.
What’s included:
Full content audit (structure, clarity, messaging, SEO, user journey)
Rewrite or refresh of key pages (typically 4–8 pages depending on scope)
Updated metadata, headings, and on‑page SEO
Recommendations for future improvements
Optional add‑ons: blog optimisation, new service pages, tone‑of‑voice alignment
How we work
Practical delivery, backed by strategic thinking
You get a partner who understands the full marketing ecosystem — not just the technical side of websites. Every update, optimisation, or content change is grounded in your goals, your audience, and your wider marketing activity.
No jargon. No over‑engineering.
Clear communication and flexible support.
A focus on what will genuinely move the needle.
Who this is for
These packages are ideal for:
Small businesses without in‑house marketing or web teams
Charities needing reliable, affordable support
Organisations with outdated websites that need ongoing improvements
Ecommerce businesses needing regular product or UX updates
Teams who want a partner, not just a technician
Why Marketing Moments
Because you get the best of both worlds:
Strategic clarity from someone who understands positioning, messaging, and user journeys
Practical delivery that keeps your website running smoothly and performing better month after month
A flexible, friendly partner who adapts to your needs and communicates clearly
Your website becomes an asset. Not a stressor.
Ready to improve your website?
Let’s chat about which package fits your organisation best and how we can keep your digital presence working harder for you.