Privacy policy.

 

Last updated: 21 May 2026

Marketing Moments Agency (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.marketingmomentsagency.com or engage with our services.

By using our website, you agree to the practices described in this policy.

1. Information we collect

1.1 Information you provide to us

We may collect personal information that you voluntarily provide when you:

  • Complete a contact form

  • Request a consultation

  • Subscribe to our newsletter

  • Download resources

  • Engage with us via email or social media

This may include:

  • Name

  • Email address

  • Phone number

  • Company name

  • Project details or messages you submit

1.2 Information collected automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed and time spent on the site

  • Referring website

  • Cookies and tracking technologies (see Section 6)

1.3 Third‑party data

We may receive information from:

  • Analytics providers (e.g., Google Analytics)

  • Advertising platforms (e.g., Meta, LinkedIn)

  • CRM or email marketing tools

2. How we use your information

We use your information to:

  • Respond to enquiries and provide requested services

  • Deliver marketing communications you’ve opted into

  • Improve website performance and user experience

  • Analyse trends and measure campaign effectiveness

  • Maintain security and prevent misuse

  • Comply with legal obligations

We do not sell your personal data.

3. Legal basis for processing (UK & EU GDPR)

We process your data under one or more of the following lawful bases:

  • Consent – when you opt into marketing or submit a form

  • Contract – when we need your data to deliver a service

  • Legitimate interests – for analytics, website optimisation, and business operations

  • Legal obligation – where required by law

4. How we share your information

We may share your information with trusted third parties, including:

  • Email marketing platforms

  • CRM systems

  • Analytics providers

  • Web hosting providers

  • Subcontractors or freelancers supporting your project

All third parties are required to handle your data securely and in line with GDPR.

We do not share your data with advertisers for their own marketing.

5. Data retention

We retain personal data only for as long as necessary to:

  • Deliver services

  • Maintain business records

  • Meet legal or regulatory requirements

You may request deletion of your data at any time (see Section 9).

6. Cookies & tracking technologies

Our website uses cookies to:

  • Improve functionality

  • Analyse website traffic

  • Personalise content

  • Support marketing campaigns

You can manage or disable cookies through your browser settings. Some features may not function properly without cookies.

7. Data security

We take appropriate technical and organisational measures to protect your data, including:

  • Secure servers

  • Encrypted connections (SSL)

  • Access controls

  • Regular monitoring

However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

8. International data transfers

Some service providers may store or process data outside the UK or EU. When this occurs, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs)

  • Adequacy decisions

9. Your rights (UK & EU GDPR)

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability

To exercise your rights, contact us at:
natashamilsted@marketingmomentsagency.com

10. Links to other websites

Our website may contain links to external sites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies.

11. Children’s privacy

Our website and services are not intended for individuals under 16. We do not knowingly collect data from children.

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date will always reflect the most recent version.

13. Contact us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

Marketing Moments Agency
Email: natashamilsted@marketingmomentsagency.com
Website: www.marketingmomentsagency.com