Blog

Natasha Milsted Natasha Milsted

What is social proofing? And how to get started

If you’ve ever chosen a restaurant because it had great reviews, booked a course because someone recommended it, or bought a product after seeing a customer photo, you’ve already experienced social proofing. For small businesses, it’s one of the simplest, most cost‑effective ways to build trust and increase conversions, without needing complex tools or technical marketing knowledge.

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Natasha Milsted Natasha Milsted

Behind the scenes: What month one of a marketing retainer really looks like

One month into our digital marketing retainer, Growing Together are already seeing measurable impact. Not because of quick fixes, but because of structured, strategic foundations that set them up for long‑term growth.

For small business owners wondering what a marketing retainer actually delivers behind the scenes, here’s a transparent look at what we achieved in just the first four weeks.

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Natasha Milsted Natasha Milsted

Behind the scenes: How we helped The Pallet Studio increase website sales by 152% through simplicity, structure and seasonal strategy

When The Pallet Studio launched their new website, it looked beautiful — but customers were getting lost. The navigation was too complex, product categories weren’t intuitive, and people who wanted to buy simply couldn’t find what they needed. In short the website wasn’t working hard enough for them.

This year website sales have increased by 152% when compared to the whole of 2025, with phone enquiries, social media enquiries and repeat customers rising too.

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Natasha Milsted Natasha Milsted

Understanding your conversion rate (and how to move the needle)

If you run a small business, you’ve probably heard the term conversion rate — but what does it actually mean, and how do you improve it without needing a marketing degree? The good news: conversion rate optimisation isn’t about complicated tactics. It’s about understanding how customers make decisions and removing the friction that gets in their way.

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Natasha Milsted Natasha Milsted

How personalisation transforms the travel journey

A step‑by‑step walkthrough of personalisation in the travel sector, showing junior marketers how to spot opportunities, reduce friction, and create more relevant, engaging customer experiences.

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Natasha Milsted Natasha Milsted

How heuristics shape travel bookings

Discover how four common heuristics influence travel booking decisions and how small, ethical design changes can increase average order value. A practical, scenario-led breakdown for marketers and travel brands.

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